Tech savvy Financial Controller in E-Commerce Returns Management

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What do you do?

As e-commerce is booming, and more and more customers return their goods bought online, Return Process Management provider Cycleon is experiencing an explosive international growth. To support this they are looking for a Financial Controller to further improve the core financial processes and tooling, while being responsible for the end-to-end accounting & reporting process of Cycleon.

In this broad role you become part of the lean Finance team based out of Utrecht, The Netherlands, which consists of the Finance Director, the Finance Business Partner and you as the Financial Controller. You lead the remote Finance team (SSC) based in Bucharest, Romania who take care of all AP/AR related tasks and certain GL aspects. You coordinate their deliverables, review their work and take care of more complex accounting topics or issues yourself (f.e. certain memo bookings / intercompany reconciliations / complex accruals). Together with your team, you are responsible for all accounting and reporting activities for Cycleon. Furthermore you invest in their knowledge and development, training them on processes & technical topics and in the upcoming year also training the new colleagues who will be joining the SSC, with the idea that more (GL) activities can be handled by the team. As the financial controller you do the first financial sanity check and analysis on the numbers, which you discuss with the Finance Business Partner and CFO, who you also support with (ad- hoc) data analysis. You are also responsible for the annual statutory report, VAT and you manage the group audit process of mother company Reverse Logistics Group (RLG).

You bring ownership & expertise and will play a pivotal role in working smarter and faster in all financial processes, including the RtoR, P2P & O2C cycles, initiating & implementing process improvements in revenue billing, aligning IT systems such as Navision, LucaNet, Tableau & in-house tools, drive cost efficiency, set up internal controls, etc.

Good to know...

The O2C process is a complex one due to the large amount of services Cycleon delivers in Returns management as a result of the volume of (unstructured) data and the complexity of the service. They are clustered in the First Mile Service (returning, checking and rating of the goods) and in the Value Added Services (repairs, refurbish, repack and redistribute), the latter being harder to track & trace the realized costs and how much to bill. You need to standardize the data and process of the services, interface with analytics to ensure the accuracy & improve the efficiency of the billing process and create more insight into the costs and margin.

Who are you?

You are an ambitious, hands-on and self-starting financial who likes to work in a fast growing, dynamic and entrepreneurial organisation. You love working in an agile and changing environment and are savvy with the overlap in Finance and IT.

“For this position we are looking for somebody with “scale-up” attitude. We need somebody curious, flexible & assertive. A grounded personality who can handle (conflicting) priorities & ad-hoc issues, while staying focussed on the long term objectives. You have an open, clear style of communication which enables you to lead and develop the remote finance team. You bring expertise and ownership in the improvement of financial processes as well as having a strong confidence in your ability and approach to learn the things you haven’t encountered before. And who is eager to contribute by setting up a mature finance function to enable & support the ongoing (international) growth.”

  • Bachelor or Master degree in the field of accounting, finance, economics

  • 4-7 years relevant working experience in financial accounting, audit and/or controlling, preferably in an international, agile organisation

  • Strong communication skills in English and (business) Dutch

  • Strong affinity with IT and financial tooling; Microsoft Navision Dynamics is a big plus

  • Roll up your sleeves and getting things done mentality; making bookings yourself if needed

  • Experience with process improvement projects and/or implementation is a plus

  • Easy going, sociable, fun to work with and a personality adding to the Cycleon Culture

More about Cycleon

Cycleon is the award winning international Supply Chain and Service Integrator supported by a state-of-the-art Reverse Logistics platform. In other words, they manage the end to end return process for e-commerce/online retailers. The company reduces the complexity of Reverse Logistics whilst enhancing flexibility, transparency and control. Cycleon has a proven track record in developing and executing optimized end-to-end returns solutions. Together with Cycleon-Recare (refurbishment & remarketing services), Cycleon forms the After Market Services (AMS) division of the Reverse Logistics Group (RLG) - the German Mother Company and holding of Cycleon.

Cycleon offers best-in-class Reverse logistics solutions throughout the lifecycle of a product ranging from commercial, e-commerce, end-of-life, product recall returns, etc. The company understands the impact that Returns management has on a brand and can help support its clients with providing their end-consumers the ultimate customer experience. Cycleon creates value out of Returns management and helps drive cost down. Cycleon has a significant presence and footprint in the European market partnering with the top A-brands in e-Commerce, Electronics & Printing & Imaging of the world, leaders in their field of expertise. Clients include Nike, PlayStation, Michael Kors, HP and many others.

Since the e-commerce market is booming and following that the amount of returns, they are already growing very fast. But since they are entrepreneurial and ambitious by nature, and their business model is very scalable, one of the major elements in Cycleon’s strategy and growth plans is the tripling of the business revenue in the next coming years. In order to reach this goal, Cycleon has expanded its services and value proposition outside of the European market and “has gone global”, with especially the US and Canadian market as a strategic growth pillar.

Cycleon has achieved consistent growth and their breakthrough plans for the future make this a great place to further your career. Their working environment is an innovative, youthful, international, positive, fun and dynamic one, full of agile; relentlessly customer focused self-starters and entrepreneurs. Our playground includes a Tech driven international logistics services, with clear focus and efficient processes and structure. They have an open culture, whether they work from home or work at the Utrecht office (and play Table Football), the Cycleon colleagues are always in touch with each other for teamwork, sport, a coffee chat or some drinks on Friday afternoon. Working at Cycleon means working in a multi-cultural dynamic agile environment. To contribute to their passion for the best results, their innovative thinking and customer driven core values, the way they work and how they cherish their pioneering team spirit. And of course an ambitious and challenging working environment in the growing market of Reverse logistics!



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